We are confident in our service and stand by our Fix or Free Guarantee. If we cannot solve your computer needs, we offer a full refund. If an issue persists after a repair, we will continue to work on it until resolved. This guarantee is valid for 30 days from the date of completion.
Exceptions: This guarantee excludes issues not related to the original repair. It also excludes virus-related issues as re-infection is often due to user error. We cannot accept responsibility for the irresponsible use of a computer.